1. Returns Eligibility

We want you to love what you ordered! If you’re not completely satisfied, you can request a return under the following conditions:

• Items must be unused, unworn, unaltered, and unwashed

• Items must be returned with original tags, labels, and packaging

• Return request must be made within 7 days of delivery

🚫 Items not eligible for return:

• Clearance, sale, or final sale items

• Innerwear, swimwear, socks, or any intimate apparel

• Customized or made-to-order items

2. How to Initiate a Return

To request a return, follow these steps:

1. Email us at adamoverseas145@gmail.com with:

   • Order number

   • Item(s) you wish to return

   • Reason for return

2. We’ll send return instructions and a return shipping label (if applicable).

3. Carefully package the item(s) and drop off at the designated courier center or schedule a pickup (based on your region).

3. Return Shipping Costs

• Domestic (within your country of delivery):

  • Free returns on defective/damaged items or if the wrong item was shipped

  • For other reasons (e.g. size issues, change of mind), the return shipping cost is deducted from your refund

• International Orders:

  • Return shipping costs are the responsibility of the customer unless item is defective or incorrect

4. Refund Process

Once your return is received and inspected:

• We’ll notify you via email regarding approval or rejection

• If approved, your refund will be processed within 5–7 business days

• Refunds are issued to the original payment method

• Shipping fees, duties, and taxes are non-refundable

5. Exchanges

We currently do not offer direct exchanges. To exchange an item:

• Return the original item for a refund

• Place a new order for the preferred size, color, or item

6. Damaged or Incorrect Items

Received a wrong or damaged product? We’re sorry! Please contact us within 48 hours of delivery with:

• Order number

• Clear photo(s) of the item showing the issue

We will arrange a free replacement or refund based on product availability.

7. Late or Missing Refunds

If you haven’t received a refund after 7 business days:

1. Check your bank account again

2. Contact your credit card company (it may take time before the refund officially posts)

3. If the issue persists, email us at adamoverseas145@gmail.com

8. Contact Us

For return-related inquiries, please contact our customer support:
📧 Email: adamoverseas145@gmail.com
📞 Phone: +1 3513555211 (Mon–Fri, 9 AM – 6 PM UTC)