1. Order Processing Time
We typically process orders within 1–2 business days (Mon–Fri, excluding holidays).
During high-demand periods, processing may take up to 3 business days. Any significant delays will be communicated via email. ShipScience
2. Shipping Methods & Delivery Estimates
We offer flexible shipping options to cater to your timeline and budget:
Option | Estimated Delivery |
---|---|
Standard (Domestic) | 5–7 business days |
Expedited (Domestic) | 2–3 business days |
Standard (International) | 10–15 business days |
Expedited (International) | 5–10 business days |
Exact delivery times may vary based on destination. ShipScienceAmote Website
3. Shipping Costs
Free standard shipping on orders over $100 (domestic).
Flat-rate or calculated shipping for all other orders, clearly displayed at checkout. WebsitePoliciesAmote Website
International customers are responsible for any customs duties, taxes, or import fees that may apply. ANS CommerceWebsitePolicies
4. Tracking & Notifications
You’ll receive a shipment confirmation email with a tracking number once your order is dispatched. TermsFeedReturnLogic
Use your tracking number to monitor delivery status via our carrier portal.
5. Shipping Restrictions
Certain items (e.g., oversized, hazardous) may have shipping limitations. These are noted on individual product pages. ReturnLogicWebsitePolicies
We reserve the right to decline orders to locations our carriers don’t service.
6. International Shipping Notes
International shipments may incur longer delivery times, due to customs and logistics factors.
Be aware that import duties, tariffs, and processing fees are the customer’s responsibility. ANS CommerceShiprocket
7. Damaged, Lost, or Missing Orders
If your order arrives damaged or gets lost, please reach out to our support team within 7 days of delivery.
Save all packaging and intact items. We’ll guide you through the claim process with the carrier or arrange a replacement/refund if eligible. ANS CommerceWebsitePolicies
8. Returns & Exchanges
Please review our Returns & Refund Policy for details on timelines, eligibility, and costs.
Return shipping costs vary depending on your location and reason for return.